> For the complete documentation index, see [llms.txt](https://kitehouse.co.uk/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kitehouse.co.uk/docs/readme.md).

# Welcome to Kitehouse

<figure><img src="/files/9oecOxUyLwdMY4PTjWLV" alt=""><figcaption></figcaption></figure>

Kitehouse is incident management software for student accommodation teams.

It helps staff log incidents, access resident data, follow clear workflows, and reduce admin time across day-to-day site issues.

### Incident management for student accommodation

Use Kitehouse to:

* Log and manage accommodation incidents in one place
* Access resident and staff information during incident reporting
* Track incident status, priorities, and service workflows
* Review dashboards, reports, governance data, and audit trails

### Featured Articles

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th><select><option value="VYXQDIaPqola" label="Site Administrators" color="blue"></option><option value="bLOEYeZ8xiZm" label="Staff Members" color="blue"></option><option value="OHfxtZRWxefI" label="Compliance" color="blue"></option></select></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4><i class="fa-bolt">:bolt:</i></h4></td><td><strong>Quickstart</strong></td><td>Set up Kitehouse, configure site settings, and start tracking incidents.</td><td><span data-option="VYXQDIaPqola">Site Administrators</span></td><td></td><td></td><td><a href="/spaces/RpWzphhnllUlrdiqcsZC/pages/7FvWQMF0kTK7HGhlQfmo">/spaces/RpWzphhnllUlrdiqcsZC/pages/7FvWQMF0kTK7HGhlQfmo</a></td></tr><tr><td><h4><i class="fa-file-plus">:file-plus:</i></h4></td><td><strong>Creating a Report</strong></td><td>Create an incident report, add context, and update incident details.</td><td><span data-option="bLOEYeZ8xiZm">Staff Members</span></td><td></td><td></td><td><a href="/spaces/RpWzphhnllUlrdiqcsZC/pages/BjpxQ70a2AJ7Gv4UXDkG">/spaces/RpWzphhnllUlrdiqcsZC/pages/BjpxQ70a2AJ7Gv4UXDkG</a></td></tr><tr><td><h4><i class="fa-shield-check">:shield-check:</i></h4></td><td><strong>Governance</strong></td><td>Review incident trends, repeat incidents, compliance reporting, and audit trails.</td><td><span data-option="OHfxtZRWxefI">Compliance</span></td><td></td><td></td><td><a href="/spaces/RpWzphhnllUlrdiqcsZC/pages/bTv3D36BzMcBObosQioF">/spaces/RpWzphhnllUlrdiqcsZC/pages/bTv3D36BzMcBObosQioF</a></td></tr></tbody></table>

### Support

Start with [Quickstart](/docs/getting-started/admin.md) to configure your site and incident workflows.

If you are joining as a team member, use [Quickstart for Staff Members](/docs/getting-started/staff.md).

For day-to-day tasks, see the [Staff Guide](/docs/staff/dashboard.md) and [Admin Guide](/docs/admin/staff.md).


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