# Welcome to Kitehouse

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Kitehouse is incident management software for student accommodation teams.

It helps staff log incidents, access resident data, follow clear workflows, and reduce admin time across day-to-day site issues.

### Incident management for student accommodation

Use Kitehouse to:

* Log and manage accommodation incidents in one place
* Access resident and staff information during incident reporting
* Track incident status, priorities, and service workflows
* Review dashboards, reports, governance data, and audit trails

### Featured Articles

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th><select><option value="VYXQDIaPqola" label="Site Administrators" color="blue"></option><option value="bLOEYeZ8xiZm" label="Staff Members" color="blue"></option><option value="OHfxtZRWxefI" label="Compliance" color="blue"></option></select></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4><i class="fa-bolt">:bolt:</i></h4></td><td><strong>Quickstart</strong></td><td>Set up Kitehouse, configure site settings, and start tracking incidents.</td><td><span data-option="VYXQDIaPqola">Site Administrators</span></td><td></td><td></td><td><a href="getting-started/admin">admin</a></td></tr><tr><td><h4><i class="fa-file-plus">:file-plus:</i></h4></td><td><strong>Creating a Report</strong></td><td>Create an incident report, add context, and update incident details.</td><td><span data-option="bLOEYeZ8xiZm">Staff Members</span></td><td></td><td></td><td><a href="staff/reports/creating-a-report">creating-a-report</a></td></tr><tr><td><h4><i class="fa-shield-check">:shield-check:</i></h4></td><td><strong>Governance</strong></td><td>Review incident trends, repeat incidents, compliance reporting, and audit trails.</td><td><span data-option="OHfxtZRWxefI">Compliance</span></td><td></td><td></td><td><a href="staff/governance">governance</a></td></tr></tbody></table>

### Support

Start with [Quickstart](https://kitehouse.co.uk/docs/getting-started/admin) to configure your site and incident workflows.

If you are joining as a team member, use [Quickstart for Staff Members](https://kitehouse.co.uk/docs/getting-started/staff).

For day-to-day tasks, see the [Staff Guide](https://kitehouse.co.uk/docs/staff) and [Admin Guide](https://kitehouse.co.uk/docs/admin).