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For the complete documentation index, see llms.txt. This page is also available as Markdown.

Roles

Roles allows you to customise the permission level given to your staff members. You can assign roles to your staff members using the Staff tab.

Creating a Role

To create a role, follow the steps below:

1

Go to the Roles Tab

You can do this by going to Site Settings then selecting the Roles section on the sidebar.

2

Create a Role

Click Create Role to create a new role. Click the newly-created role to expand it's options. Once expanded, you can change the name of the role, will they require email login and the permissions given to them.

Permission Details

These are the permissions that you may give out to your staff members that creates incidents.

Name of Permission
Description

Incident View

Allows them to view the Incident Page.

Incident View Own

Allows them to only view the incidents assigned to them.

Incident Create

Allows them to create incidents.

Incident Edit

Allows them to edit incident details.

Incident Close

Allows them to close incidents.

Incident Delete*

Allows them to delete incidents.

Incident Assign

Allows them to assign incidents to staff members.

Incident View Sensitive

Allows them to view sensitive incidents.

Incident Export

Allows them to export incidents.

Comment Create

Allows them to create comments.

Comment Delete Own

Allows them to delete their own comments.

Comment Delete Any*

Allows them to delete any of the comments in an incident.

Attachment Upload

Allows them to upload attachments in an incident.

Attachment Download

Allows them to download the attachments linked to an incident.

Attachment Delete

Allows them to delete attachments linked to an incident.

Please Note: Permissions with an asterisk (*) can be abusive.

These are the permissions that allows your staff members to have access to student data.

Name of Permission
Description

Student View

Gives them access to the Student tab.

Student Create

Allows them to create a student in Kitehouse.

Student Edit

Allows them to edit the information regarding a student.

Student Delete*

Allows them to delete students stored in Kitehouse.

Student Import

Allows them to import student data to Kitehouse.

Student Export

Allows them to export student data out of Kitehouse.

Please Note: Permissions with an asterisk (*) can be abusive.

These are other permissions that allows your staff to access different tabs in Kitehouse.

Name of Permission
Description

Dashboard View

Gives them access to the Dashboard tab.

Audit View

Gives them access audit history in an incident.

Staff Manage*

Allows them to add/remove staff members.

Settings Manage*

Allows them to manage Site settings.

Quality Gates Manage

Governance View

Gives them access to the Governance View

Governance Export

Allows them to export reports from the Governance View.

Please Note: Permissions with an asterisk (*) can be abusive.

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